Dear PE/TM,

Telecom Operators ( DLT System) would like seek your immediate attention to the Headers & Templates being registered with any DLT Platform .

This is agreed within the industry and TRAI to start cleaning up the Templates and Headers which are not as per compliance or not in use as per below directives.

1.Not more than 25 headers to be registered for a single entity , Please share justification in case Telecom Operators ( DLT System) needs beyond this threshold .

2.In case there are some headers/templates which are no longer in use, PE can self-suspend or share Header/Template om email id of your respective DLT portal Telecom Opertaor for suspension.

3.Ensure no Promotion Template content shall be registered under Service Implicit. On such observation Telecom Operators ( DLT System) may go ahead and blacklist the template without prior intimation.

4.In case the Header registered name is mismatch with Principal entity name ,Telecom Operators ( DLT System) requests you to share valid justification to establish the relation between the respective header(s) and the business name.

5.Telecom Operators ( DLT System) has observed that templates registered with multiple/consecutive variables and/or vague content, which may be manipulated/misused for sending inappropriate/fraudulent messages also need to get cleaned-up and re-registered as per the industry agreed formats. 

6. As per TCCCPR guidelines, any principle entity cannot send messages on behalf of their clients, they should get register themselves as a telemarketer for any such activity. Please reach out to us in case any such Telemarketer activity being done as a PE, in case of non-compliance Telecom Operators ( DLT System) may take necessary action on the Principal entity.

In absence of any justification not received from your end, Respective Operator shall take necessary action on the non - compliant registered headers and templates as per established regulations.

 Note -: Please feel free to connect us at [email protected] from your registered email id in case of any information or pls send mail to your respective operator customer support email id for any queries.

Thanks & Regards,
Team - Leadofy
Support Call / Whatsapp:- 8506009898