Support Email: [email protected]


Support Hrs: 10:00AM - 6:00PM IST (M-F)
Support Hrs: 10:00AM -2:00PM IST (Saturday)


Service Desk: Click to open Support Ticket

We Are Always Here To Help You.

Frequently Asked Questions

To get new account, Just post a request to our website signup menu & get call back by our sales executive to seek further information.

Promo SMS gateway allows us to send SMS campaign to only Non-DND mobile numbers only.

Our SMS Gateways allows approval of multiple sender ID / Sender Names with single / Reseller user account. Customer needs not to create separate user account for separate senders if all senders are belonging to same customer.

OTP Messages are transactional SMS only with high priority for submission & delivery.  Customers will use transactional route only for sending OTP messages.

First try at your level best by sending single sms to one or two mobile numbers because often it is seen that SMS does not get delivered due to week signal strength or poor network connectivity.If still issue is not resolved, Just either get connected with your account manager or open a support ticket to get immediate action to address your reported issue.

SMS other than in English language in known as “Unicode” SMS Like SMS content in Hindi, bangle, Marathi etc.

If mobile number has been registered with NCPR (National Customer Preference Register) by mobile owner, It is called DND activated Numbers otherwise it is non DND Number.
For More Information, Just Visit government Site managed by TRAI

Yes, Goodpick SMS Gateway allows users / resellers to send SMS in selected SMS. To send SMS in other language other than default language English, User needs to select “Unicode” type of SMS before proceeding for typing the SMS content in the specific sms  box.

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